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Unable to receive verification code

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am stuck in a verification loop for our business South West NRM Group Inc - we need to update our address, telephone number and email address but we cannot do this until we verify the account, but to verify the account a code will be sent to the incorrect details which we cannot access (telephone number and email are not connected and the address is not correct).  Is there another way to receive the code, authorise the changes and have our correct details appear?

1 Expert replyverified_user

Unable to receive verification code

Top Contributor
# 2
Top Contributor

@South West N can you please provide details of your current business listing (with the old address) as well as details of the new address?


Priya Chandra, Google My Business Top Contributor
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Unable to receive verification code

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Priya

We are currently listed as 82 Alfred Street, Charleville and our correct address is 71 Galatea Street, Charleville.  The number listed is 07 46547382 and our correct number is 07 4656 8500.  I'm not sure where the current email address goes, but office@swnrm.org.au is the correct one.

Unable to receive verification code

Top Contributor
# 4
Top Contributor

Ok, try the following steps:

 

Select >> Own this Business or Claim this Business
Select >> I am authorized to represent this business
Contine
DO NOT select to verify
Select >> Small blue Verify Later link
Business account details will open
Select >> Info Section
Correct Address and any other details
You can now select to Verify the business listing


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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