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MY GOOGLE BUSINESS PAGE IS SUSPENDED

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
HELP !!thumbnail.jpg
Hi my name is Kenny I'm the owner of carpet Savers carpet cleaning my Google business page has been suspended and also is showing permanently closed, we are not close we are open for business I've been trying several times to get this resolved to have my Google business page / Maps reinstated, there was some problems with quality issues because my website was showing http we have upgraded it to https which is now secure, could you please help me I am losing a lot of business from this page being down, I have also a Google local Services page that has been running for this past month and have no problems
 
Company's name 
Carpet Savers carpet cleaning
Address:
7449 Reseda blvd Unit # 146
Reseda, CA 91335
Phone 1-818-342-8700
Google Maps page:
 
Web site:
 
I've asked google to reinstate my page and they keep sending the same message back to me and i have also asked them to call me so i can correct any issues 
 
Thanks
Kenny K.
2 Expert replyverified_user

MY GOOGLE BUSINESS PAGE IS SUSPENDED

Rising Star
# 2
Rising Star

Hi

Look at first why your listing is suspended

https://support.google.com/business/answer/4569145?hl=en

after go

Google My Business local business reinstatement request

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MY GOOGLE BUSINESS PAGE IS SUSPENDED

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your response but this doesn't help me I've already gone through everything I've had this page for several years, it is inside a mail receiving place which I've had for several years also I have to have this address to receive invoices checks Etc I run a business that is a service we go to customers homes to clean their carpet I do not have customers come to this address.

 

What do you see is wrong with my Google business profile /Maps

 

Is there any suggestions I have asked for reinstatements for the past 3 weeks and I keep getting the same answer back

 

Thanks

Kenny 

Re: MY GOOGLE BUSINESS PAGE IS SUSPENDED

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Thank you for your response but this doesn't help me I've already gone
through everything I've had this page for several years, it is inside a
mail receiving place which I've had for several years also I have to have
this address to receive invoices checks Etc I run a business that is a
service we go to customers homes to clean their carpet I do not have
customers come to this address.



What do you see is wrong with my Google business profile /Maps



Is there any suggestions I have asked for reinstatements for the past 3
weeks and I keep getting the same answer back



Thanks

Kenny

MY GOOGLE BUSINESS PAGE IS SUSPENDED

Top Contributor
# 5
Top Contributor

Two  Remarks  @Kenny K:

 

your  photof  a signage  shows the name "CarpetSavers"

This  is different to what  you mentioned  as  your  "Company's name"

 

Can  yo please provid  me an  actual  photo  ofyour StoreFront  at  the  mentioned address?

 

I took  a  look  to  streetview but  couldn't find  such  storefront  of your  business

 

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Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: MY GOOGLE BUSINESS PAGE IS SUSPENDED

Follower ✭ ✭ ☆
# 6
Follower ✭ ✭ ☆

 

@Kenny K@Kenny K,

 

 

You are not allowed to use a PO box address for a Google My Business listing. As you do not have a storefront, to be listed on the map you must use your home address, set up a service area to show which places you cover, and then untick the box "I serve customers at my business address" - this will hide your address from customers, as is required for businesses such as yours.

 

See here for more information:

https://support.google.com/business/answer/3038177/#address

https://support.google.com/business/answer/3038163