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unable to add billing details

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i have been finding it really hard to add billing detail to my adword express setup.... any help please?

 

1 Expert replyverified_user

UNABLE TO ADD BILLING DETAILS

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I have been finging it really hard to add billing detail to my adword express setup.... keeps giving me an error message..." An error occured while loading billing information. Please try refreshing this page. You may also set your billing preferences later. "

unable to add billing details

[ Edited ]
Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Hello Rosario,

 

To find the "Billing" tab, sign into your AdWords Express account, click or tap the Menu button menu at the top, and then click or tap Billing.

 

For more detail: https://support.google.com/adwords/express/answer/3045482?hl=en

 

Also, please try after clearing your cache and cookies.

 

Hope this will solve your problem.

 

Thanks,

Aslam

unable to add billing details

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

i have tried this but it will not display the billing page where i can input my details .... this is the error message that pops up "An error occured while loading billing information. Please try refreshing this page. You may also set your billing preferences later."

Re: unable to add billing details

Explorer ✭ ✭ ✭
# 5
Explorer ✭ ✭ ✭

Ok..There seems to be some kind of error (maybe in the system). Can you try this on another system?

unable to add billing details

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

its the same thing..

 

Re: unable to add billing details

Explorer ✭ ✭ ✭
# 7
Explorer ✭ ✭ ✭

Kindly connect with the Google Adwords Support team, they will help you out in detail:

 

https://support.google.com/adwords/answer/7218750

 

Hope this will help.

 

Thanks,

Aslam

unable to add billing details

Top Contributor
# 8
Top Contributor

Hi @Rosario N,

 

Is this issue still exists, if so then contact AdWords express support.

 

Call at:

1-866-246-6453 Monday-Friday, 9:00 am to 8:00 pm (EST).

 


Regards
Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’

unable to add billing details

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

they have been attending to me since monday but dey still have not solved it

 

unable to add billing details

Top Contributor
# 10
Top Contributor

 Sorry to hear, hope it will get solved soon.

 

For prompt support, you can call on the shared number.


Regards
Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’