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Why do I get so many wrong numbers

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

People call and think they are call another business.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author CHARLES G
December 2016

Why do I get so many wrong numbers

Top Contributor
# 4
Top Contributor

Hi @Charles G,

 

Typically this happens because of the tracking numbers being reused within the system and the people calling have added the phone number to their address book or saved it in some fashion and are calling them again long after the other business stopped using a tracking number... or they paused the campaign and resumed and were given a new tracking number. 

 

It's best to keep the ads active when using a tracking number to retain the phone number as long as possible. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

View solution in original post

Why do I get so many wrong numbers

Top Contributor
# 2
Top Contributor

Hi @Charles G,

 

Are you running a Google AdWords campaign with a tracking phone number or running a AdWords Express ad?

 

Kind Regards,

 

James

 

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Why do I get so many wrong numbers

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Express with tracking number

Chuck
Marked as Best Answer.
Solution
Accepted by topic author CHARLES G
December 2016

Why do I get so many wrong numbers

Top Contributor
# 4
Top Contributor

Hi @Charles G,

 

Typically this happens because of the tracking numbers being reused within the system and the people calling have added the phone number to their address book or saved it in some fashion and are calling them again long after the other business stopped using a tracking number... or they paused the campaign and resumed and were given a new tracking number. 

 

It's best to keep the ads active when using a tracking number to retain the phone number as long as possible. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Why do I get so many wrong numbers

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Thank you James.