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How to switch google adword express to google adword

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

THello. I would like to use google adword in order to promote a website via google. but while i key in google adword, automatically is switched to google adword express. How can i switch google adword express to google adword without changing the customer id?

2 Expert replyverified_user

How to switch google adword express to google adword

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi @Base F,


There are two ways to switch over. 


1) You can click the 3 vertical dots in the header at the right hand side and click "view in adwords".
You will be able to access your AdWords Express account in AdWords with the same log in info. You will have some work in front of you to rework your campaigns and put all of the many, many features of AdWords to work. Quality score is really important and it can only be at a good level by utilizing much of the features. 


2) Some accounts do not have the dots and cannot be manually migrated. In this case, you have to contact support and they will do it for you. You can call 866-246-6453, Monday - Friday from 9am to 8 pm EST. 


If you never set up AdWords Express before, your browser cache needs to be cleared, since the cookie (and history) and auto fill option is taking over. This is the link to AdWords:


All the Best,



Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile




How to switch google adword express to google adword

Google Employee
# 3
Google Employee

HI @Base F ,


Thank you for contacting Google AdWords Express Community. This is Siddhant and I will be more than happy to help you here.


As per your question I understand you want to advertise with the AdWords platform but you are going to the AdWords Express interface or in other words getting redirected to it.

In this situation we have two ways of getting it fixed :

1. Use the url to login directly to the AdWords Account and not the AdWords Express interface.

2. You can contact the support team via the link here so that they can make a manual change on the system to help you login to the correct interface. 

** Just a heads up, Irrespective of AdWords Express or AdWords, your Customer Id will remain the same. They are just two different interfaces with the same account details.


Additionally, I would recommend you to use AdWords Express initially so that you can understand how does the AdWords system work. The AdWords Express system is an automated feature wherein the ads are shown to customers on different Google Sources by automatically adding search terms based on the product or category of the business selected. It adds search terms and adjusts bids as per the requirements but in AdWords you would have to add them manually to get the ads running.


Hope this addresses your concern.


Please reply to this message if you have any concerns or questions, will be happy to help you Smiley Happy


Happy Advertising !


Best Regards,





Siddhant Sooji - AdWords Express Community Manager