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How to reach my account manager

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am unable to contact my account manager .She made some false promises at the time of add booking.I have sent two mails and talked to the supervisor but of no use.Any help or mail I'd of higher ups?

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How to reach my account manager

Top Contributor
# 2
Top Contributor

Hi Sagar,

 

Not everyone has an account manger and account managers do change out over time. You can use the information you used in the past (email, phone, etc.). You can also contact AdWords Express/AdWords Support and they can access your account with you and assist. Call 1-866-246-6453 Monday-Friday, 9:00 am to 8:00 pm (EST). There is no available access to any "higher ups" so these are your only options.

 

You can file a complaint, if you wish, by using this interactive web form.

 

Kind Regards,

 

James

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Google My Business & Google Ads Top Contributor
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How to reach my account manager

Top Contributor
# 3
Top Contributor

I think that the support representative can also help you with the information of your current AdWords account manager(if any).


Regards
Archit, AdWords Top Contributor, Community Profile
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