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Campagn reactivated automatically?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I disabled my campaign a few months ago and was surprised to see a charge on my credit card so I thought it was something I forgot and deactivated the campaign a second time. I now see more charges on my Credit Card and the campaign is active!How do I  resolve this and get a refund?

1 Expert replyverified_user

Campagn reactivated automatically?

Top Contributor
# 2
Top Contributor

Hi,

 

I would interact with support and have them provide some assistance since they can review the account with you.

 

You can call AdWords Express Support at 866-246-6453 Monday-Friday, 9:00 am to 8:00 pm (EST). This is toll-free number in the United States for worldwide support. You can also use this interactive web page that allows the country to be changed for a possible more local phone number. Please note that AdWords and AdWords Express support are one in the same.

 

Kind Regards,

 

James

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