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Ad Words Express "callers" are not potential customers

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am new to using Adwords Express, just 5 days in so far. I started looking for answers and just found this section to try and understand the exact same thing that Jefferson T described above. I have received 5 total calls from Adwords Express callers and they are not in the area, not looking for my product, and also confused because they thought they were calling a different business. What is going on, and how can we improve this? I want to spend our advertising dollars on potential folks that are searching for my services. 

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Ad Words Express "callers" are not potential customers

Top Contributor
# 2
Top Contributor

Hi @Store A

 

I would suggest that you contact AdWords Express support and go over your entire call experience with them. If you are using a tracking phone number, ask them to switch it for a different one or to use your actual phone number only.

 

Doing the above steps should bring about a different action... and one that is positive for you.

 

Kind Regards,

 

James 

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