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Why does it show verified call with zero call time

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have the same issue.  But I don't have  any missed calls.  I thought a verified call was one that actually went through to the  business.  Not so.

1 Expert replyverified_user

Why does it show verified call with zero call time

Top Contributor
# 2
Top Contributor

Hi Janine,

 

Verified calls include calls that went through to your business, missed calls, and calls that went to voice mail.

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Re: Why does it show verified call with zero call time

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you, but my phone shows all calls, even those that go to voice mail. I have not seen any. So how is it verified?



Sent from my Verizon 4G LTE smartphone

Why does it show verified call with zero call time

Top Contributor
# 4
Top Contributor

Hi Janine,

 

You are welcome.

 

The system did see the actions that were interpreted as a verified call if it shows that. You might want to contact support and have them take a look at your account and verify everything is set up correctly. We are not able to access accounts here. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile