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Setting up Goals

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# 1
Visitor ✭ ✭ ✭

I'm trying to set up a goal and it's asking me to choose a template. However, it won't actually let me select any of the template options, so I can't move on to the next step. Why isn't it letting me click an option?

1 Expert replyverified_user

Setting up Goals

Top Contributor
# 2
Top Contributor

Hi @Samantha T,

 

Are you able to see the clicked option register it? Are you using the latest updated version of Google Chrome? Do you have any browser extensions like AdBlock, UBlock, etc? 

 

Have you tried clearing your browser cache (to beginning of time) and then logging back in to your Google account and trying to complete setup?

 

If none of this applies or does not get you any further, please call support so they can access your account with you and assist further. 1-866-246-6453 Monday-Friday, 9:00 am to 8:00 pm (EST).

 

Kind Regards,

 

James

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Setting up Goals

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Select the custom option at the end