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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Someone who I have never done business with has posted an extremely hostile and negative review on my business page.  I have followed the Google procedure shown online but have never received a response.  Other sites like Avvo and Linkedin would not even publish a review unless it was determined that it was a legitimate business review.  I would like to have Google My Business page for my law office even removed from Google due to this libelous review.  Please contact me right away so that I can explain this in more detail if that is necessary to remove this review.  If not, advise me how to get rid of this google page.

 

Attorney Lynne Layber

Re: Reviews

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi @Lynne L,

Lynne L wrote:

Someone who I have never done business with has posted an extremely hostile and negative review on my business page. 

 

1) a) Name: Law Office of Atty Lynne Layber

 

    b) Address: 1025 S Moorland Rd # 625, Brookfield, WI 53005, USA

 

    c) Google Maps URL: https://goo.gl/maps/Atkwum5ogoH2

 

And that the review that you are referring to is this one written by "Natalie Chesebro"?

I have followed the Google procedure shown online but have never received a response.  Other sites like Avvo and Linkedin would not even publish a review unless it was determined that it was a legitimate business review. 

 

 Did you report the review by following the instructions here?: Google My Business Help -> Flag inappropriate reviews.

 

I ask as there are two ways to report a review, the other one being through through Google Maps.

 

Generally, I believe it is better to report the review using the first option. If you have done this already, then may I ask how long it has been since you made the report?

 

Please note that Google will be able to remove reviews only if they find it to be in violation of their review policies: Google My Business Help -> Reviews -> Review policies.

Please contact me right away so that I can explain this in more detail if that is necessary to remove this review.

I'm afraid, it is not possible for us to do this as we are just volunteers trying to help users on this community support forum.

 

However, if you'd like to request a callback from Google My Business support, you can do so by visiting this link and following the on-screen instructions: Google My Business Help -> Talk to a specialist.

  If not, advise me how to get rid of this google page.ould like to have Google My Business page for my law office even removed from Google due to this libelous review. 

Businesses are allowed to remove their business's page from Google My Business by following the instructions here: Google My Business Help -> Manage business information -> Remove a location.

 

However, please remember that doing so only revokes your right to manage the listing.

 

It does not mean that the listing will be removed from Google Maps or that the review in question will be removed.

 

Thank you.