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Review spammers - Austin, TX

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

My client is a dentist in Austin, TX. Awhile back, he found a forum where two of his competitors had discussed buying reviews, however, he's been unable to find the page again. I've looked into the reviews, and I agree that they are almost definitely spam (very lengthy, keyword heavy, lots of one-time reviewers, etc.), but I've tried flagging some of them with no luck. Here are the GMB's for the two spammers:

 

https://goo.gl/maps/oLJBojrCBCo

https://goo.gl/maps/RuQdAZrqGj12

 

Thank you!

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Dillon B
April 2016

Re: Review spammers - Austin, TX

Top Contributor
# 2
Top Contributor
Hey Dillon,

I'll go ahead and escalate this so Google can have a look.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Dillon B
April 2016

Re: Review spammers - Austin, TX

Top Contributor
# 2
Top Contributor
Hey Dillon,

I'll go ahead and escalate this so Google can have a look.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Review spammers - Austin, TX

Top Contributor
# 3
Top Contributor
Hey Dillon,

Google reported back that this has been looked at. Here is what I noticed on the listings:

https://goo.gl/maps/oLJBojrCBCo - went from 46 reviews to 24
https://goo.gl/maps/RuQdAZrqGj12 - went from 58 reviews to 44

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Review spammers - Austin, TX

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you, Joy. That's a huge improvement!