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Reporting Single Business - Multiple Spam Listings No Physical Address

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Team, please let me know if I missed anything and most of all thanks for helping :)

 

Monmouth Computer Associates, LLC
PO Box 1334
Wall Township, NJ 07719

Phone: (732) 681-2360

 

Individual listings:
https://goo.gl/maps/jMVUcCyMcb92
https://goo.gl/maps/3ez5yXN1VMz
https://goo.gl/maps/uaJo4vgZgEw

 

Please note I deleted an earlier post and the entire thread disappeared.. not double posting this. If it shows back up I will delete one of them..

 

The business is: "Monmouth Computer Associates, LLC" they are a local service area business with no physical location (service calls only) (which is OK I guess?) but they have created several other additional listings that trigger for key word "monmouth computer repair" etc. that completely dominate the local map results and SERP when searching for computer repair in Monmouth County , NJ. They use the same phone number and website on each listing..

 

The technique used is they put in an address, "street name only", no building number. Each "Place" has a different street name. They're website lists a P.O. Box in Wall Township, NJ so I assume only one listing should be allowed. Can someone help with this please (or give me pointers)?

 

We reported it as spam from Google maps but no action was taken (not sure why, it's so easy to see that it is spam to dominate SERPs, at least two of the listings).

 

Thanks !

Monmouth.JPG

1 Expert replyverified_user

Reporting Single Business - Multiple Spam Listings No Physical Address

Top Contributor
# 2
Top Contributor

Thanks for reporting.

Did you get a response back from Google on these that the suggested edit was not approved?

 

If so, I'll escalate.  If not, when did you report them?  


Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

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Re: Reporting Single Business - Multiple Spam Listings No Physical Address

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @MargaretO

 

Thanks for replying :)

 

Yes I reported them via maps. The first time was about a month to five weeks ago with my work account. I received no email but there was a note on one of the "places" that my edit was not approved. A screen shot of my submissions is below. It looks like all were declined. I used my personal account yesterday and tried again, no feedback yet but perhaps it's the way i'm doing it. I'm clicking "suggest edit" clicking address and wring spam, place never existed where the address goes. The note that was on the place said my edit was declined as it "could not be verified".

 

Thanks for helping!

 

(Please Note: I only reported two of places as he may be entitled to one place. I'm not 100% sure of policy)

 Monmouth2.JPG

 

Reporting Single Business - Multiple Spam Listings No Physical Address

Top Contributor
# 4
Top Contributor

Hi Jersey, 
Has been escalated.  TY


Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

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Reporting Single Business - Multiple Spam Listings No Physical Address

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks Margaret :)

 

(and the whole team for helping with these types of things!) 

Reporting Single Business - Multiple Spam Listings No Physical Address

Explorer ✭ ✭ ✭
# 6
Explorer ✭ ✭ ✭

@Jersey J
@MargaretO

looks like they missed 2 others
https://goo.gl/maps/hWCxik6CqW92 partial address
https://goo.gl/maps/Ap8XYwGxH1T2 partial address

 

Reporting Single Business - Multiple Spam Listings No Physical Address

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Thanks! @RichardR   YES - They are fake addresses. I had a driver go out.

 

Do I need to do anything or will you follow up @MargaretO ?

 

I'll be glad to help in any way, just let me know!

 

Thanks

 

 

Marked as Best Answer.
Solution
Accepted by topic author Jersey J
July

Reporting Single Business - Multiple Spam Listings No Physical Address

Top Contributor
# 8
Top Contributor

Hi @Jersey J
The listings were escalated, and those listings Richard mentioned are now gone.  Sometimes it takes a day or two for them to wash through. Just checked and they're gone.

The team left one listing which appeared to be the legit location.


Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Margaret O · Google My Business Top Contributor

Find me on · · my blog

Reporting Single Business - Multiple Spam Listings No Physical Address

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Thank you again @MargaretO and TEAM !  :)

Re: Reporting Single Business - Multiple Spam Listings No Physical Address

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi  @MargaretO , @RichardR and TEAM.

 

This Google my Business is creating more fake addresses again, they appeared not long after you both worked to correct them last time. These appear to be new fake addresses. I was hoping they could be removed like all the other fakes. 

 

Please let me know if I should do anything else to help. A screenshot is attached of their website showing they are actually just a P.O. Box as well as one showing the search results with the fake addresses: 

 

This is a service company who does not have a location that serves customers, they travel to the customer as per their website.

 

Thank you for your time and consideration.

 

monmouth3.png

 

monmouth2.png

 

 

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