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Neighbours photo's

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Back in March our elderly neighbour David Gascoigne uploaded two photographs of his kitchen onto our Google page. We have no idea why and we do not want to embarrass or confront him about it as we think it wasn't done maliciously. We first noticed the photographs a few weeks a go and reported them to Google and one of the photo's was removed and for what ever reason one was not removed. A couple of days ago we thought we would raise the problem to Google again, unfortunately when the photo and the reason was selected we received a message "Can't connect" with no explanation.
Image URL  https://www.google.co.uk/maps/place/Bridge+Hill+House/@53.0305889,-1.4896474,3a,75y,90t/data=!3m8!1e...

 

Bridge Hill House

34 lodge drive
Belper
DE562TP
07968693670
https://www.google.co.uk/maps/place/Bridge+Hill+House/@53.0306748,-1.4921257,17z/data=!3m1!4b1!4m5!3...
www.bridgehillhouse.co.uk

1 Expert replyverified_user

Neighbours photo's

Follower ✭ ☆ ☆
# 2
Follower ✭ ☆ ☆

We have a similar problem. Grant Lavery is a user who posts defamatory images on other businesses GMB profiles.

 

Van Rijk Estate Jewelers is one - https://www.google.ca/search?q=van+rijk&oq=van+rijk&aqs=chrome..69i57j69i60l2j69i59l2.856j0j7&source...

(Scroll down to see the pawn shop and mickey mouse images)

 

And 417 Infinity is another - https://www.google.ca/search?q=417+infinity&oq=417+infinity&aqs=chrome..69i57.1879j0j4&sourceid=chro...

(Scroll to see image of stereotypical used car salesmen)

 

I've flagged these images a number of times, some have been removed...how is possible that this user still has a gmail account? How can GMB owners not have final say on which images appear with their businesses? We link our GMB profiles to our Google AdWords accounts and spend thousands of dollars a month promoting our businesses, and we have to deal with this garbage.

Re: Neighbours photo's

Top Contributor
# 3
Top Contributor

@stephen c - I found one photo on the listing from that user and flagged it. Let me know if it's still there after a week or so.

 

@Greg M - I will report the user and see if I can get the photos removed. I'll let you know what I hear back.

 

 

 

 

 

 



TomW, Google My Business Top Contributor
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Neighbours photo's

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Ok thanks, I will let you know if it's still there in a week.

Neighbours photo's

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆

Thanks!! @TomW 

Re: Neighbours photo's

Top Contributor
# 6
Top Contributor

Hi @stephen c - the photo is still present but they're looking into it. I should hear back in a day or two.

 

The photos on the listings Greg mentioned have been removed.



TomW, Google My Business Top Contributor
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