My Business
1.9K members online now
1.9K members online now
Noticing spammy businesses in the area or wondering about our policies? Ask your questions here.
Guide Me
star_border
Reply

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1# Our headquarters used to be located at 4514 Cole Ave, #600, Dallas, TX, US. And our listing was suspended in Google Maps in September, despite earning many reviews. Our address has always been hidden, because our customers need our services at their car, wherever they are located in Dallas Fort-Worth. This address was in a Regex.

 
We are certified locksmith company that has been in business since 2008 in Dallas, TX. We are a verified franchise of a nationally known company, Pop-A-Lock: http://www.popalock.com/franchise/dallas-tx/locksmith-home 
 

 

We have now moved into a dedicated office, which we have added photos for on our profile. We follow Google's Guidelines. Here is our new address:
1. Full Business Name: Pop-A-Lock
2. Current Business Address: 9535 Forest Lane STE 261 Dallas, TX 75243
3. Current Telephone Number: (214) 342-1880
4. Google + url: https://plus.google.com/u/5/108281888333655726387/about (which 404's because we have been remove due to spam)
License: attaching it here, but Texas doesn't list addresses on locksmith licensesPop-A-Lock.PNG
 
 
 

2# We filed an appeal once we had our new address, but it was still denied. We just received the denied request a few hours ago, Number: 4-2941000014393

 

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Debra V
January 2017

Re: Locksmith Business Listing Suspended

Top Contributor
# 7
Top Contributor

Hi @Debra V

 

This has now been reinstated:

https://plus.google.com/u/0/108281888333655726387/about

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Re: Locksmith Business Listing Suspended

Top Contributor
# 2
Top Contributor

Hi @Debra V

 

Your business address you listed above, does not match the Business licence with the state.

 

TOPS External App.png

 

And the address on the business registration seems to be a UPS store which is in itself a problem.

 

I would make sure the business on licence matches the correct address and certainly please do not use any UPS, Virtual, Shared addresses.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello and Happy New Year,

 

We have completed our office move, and in late November now have an office at this address:

9535 Forest Lane Suite 261, Dallas, Texas 75234

 

Our business license is updated to match:

https://tops.portal.texas.gov/psp-self-service/search/result/3508?type=business 

Re: Locksmith Business Listing Suspended

Top Contributor
# 4
Top Contributor

Hi @Debra V

 

I will ask them to look at this now, but please make sure you update address on the pop a lock page that you link to: http://www.popalock.com/franchise/dallas-tx/locksmith-home

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

We were just able to update our franchise website:

http://www.popalock.com/franchise/dallas-tx/locksmith-home

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hey Tim, we can be patient. But is there an update? Let us know any other changes that need to be made to get this verified and approved.

Marked as Best Answer.
Solution
Accepted by topic author Debra V
January 2017

Re: Locksmith Business Listing Suspended

Top Contributor
# 7
Top Contributor

Hi @Debra V

 

This has now been reinstated:

https://plus.google.com/u/0/108281888333655726387/about

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Thank you Tim! I am not seeing all of our reviews... I assume those have been deleted?

Locksmith Business Listing Suspended

Top Contributor
# 9
Top Contributor

Not sure about those, they may find their way back ?



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Locksmith Business Listing Suspended

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Oddly, we have a duplicate and now second location also published:

 

This wasn't our doing. We don't have ownership of this listing...