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Is my ad under review? No way to tell in Express dashboard.

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# 1
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My ad isn't displaying, I'm not getting any hits. I tried the test search tool, no luck. So I called support, they said "it's under review, please wait..."

But nothing on this site has told me that it's under review, how long it'd take, or when it might be done. In fact, according to the dashboard, everything's running and setup properly. Why is there no interface to say it's still under review? How will I know when it's not?

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Re: Is my ad under review? No way to tell in Express dashboard.

Top Contributor
# 2
Top Contributor

 

 

Hi @Robbie F,

 

That is a frustrating situation.

 

Ads that are in review can take 2-3 days to complete and become active... and then it can take up to 24 hours for them to gain impressions and clicks. Has it been longer than this? You can check your dashboard and see if any actions are happening. 

 

If the ad does not get approved, you will receive an email with specific information stating why and what is needed to make it pass. 

 

All the Best,

 

James

 

 

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