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my ads shows in mobile but not in desktop and laptop

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I would like to know why my ads are showing in mobile, but with the same keywords I will get the following errors in ad preview:

  • One of your other ads is already showing for this keyword.

Could you help me please to solve this issue.

 

Thanks,

k1

1 Expert replyverified_user

Re: my ads shows in mobile but not in desktop and laptop

Top Contributor
# 2
Top Contributor
Hi Kayvan,

Ad preview shows the situation in regard to a particular ad group. My best guess is that one of your other matching keywords in another ad group was showing for the search term in that particular moment. (Note that the advertising landscape may be different for mobiles and you also may have applied mobile bid adjustments.)

Best,
Lakatos

Re: my ads shows in mobile but not in desktop and laptop

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Laketos,

Thanks for your reply. But I am sure there is no matching keywords in another ad groups. Its very strange!

Thanks again.
k1

Re: my ads shows in mobile but not in desktop and laptop

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I had a paused campaign with the matching keywords, for some reason the the ad preview was considering that campaign too. Anyway, it took me 8 hours to fix it.

Thanks,
k1