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live chat

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# 1
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i am thinking of putting Live Chat on my landing pages, i would like to know if anyone has any experience with using any live chat programs and if its against google policies.

2 Expert replyverified_user
Marked as Best Answer.
Accepted by topic author volunteer c
September 2015

Re: live chat

Top Contributor
# 2
Top Contributor

Hi volunteer,


There is no problem from an AdWords policy perspective in using live chat on your landing pages.


From first hand experience I can say that live chat can be effective depending on the service / product being offered. It's not just the ability to ask questions or make enquiries but also can reassure potential customers that they are dealing with a real working business.

ScottyD, AdWords Top Contributor
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Re: live chat

Community Manager
# 3
Community Manager
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