AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
4.4K members online now
4.4K members online now
Improve your Google Ads performance and boost your ROI, CTR, and Quality Score
Guide Me
star_border
Reply

i cant see my social extension tab

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i have setup my social extension, and able to see the extension appear on adwords.

 

but suddenly disppear on adwords ad. the normal google search dont appear it at all. 

 

in the adwords extension tab >view (it cannot be found)

(only see sitelink, location, call, app review extension)_

 

social is no where to be found.

 

how to solve this? 

Re: i cant see my social extension tab

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello Dennis O,

 

By social extension do you mean "+1 endorsments" also known as "social annotations" ?This is an automated extension which does not require setup as explained below : 

 

https://support.google.com/adwords/answer/1722132?hl=en

 

The name "social extensions" is also found in the page below and it means the same, it will show near the Ad how many google+ followers your business page has :

 

http://www.google.com/intl/en/ads/innovations/socialextensions.html

 

 

Re: i cant see my social extension tab

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Its an enhanced ad campaigns. i dont see the extension anymore. 

Re: i cant see my social extension tab

Collaborator ✭ ✭ ✭
# 4
Collaborator ✭ ✭ ✭

Your busines google+ page has at least 100 followers ?

Please read these requirements :

 

https://support.google.com/adwords/answer/1722132?hl=en

 

" There are three steps to complete before you can add social annotations:

  • Your Google+ page has to have a verified URL.
  • The domain of your Google+ page URL has to match the domain of your ad's URL. This means you can link to different pages, but they should be part of the same website.
  • Your Google+ page needs to have recent, high-quality posts and a significant number of followers. For most businesses, this means about 100 followers. "

Re: i cant see my social extension tab

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
this was already done. and have show up in adwords adv before. more than 500 followers. am saying in the adword portal. ad extension, it does not show in the adwords extension tab >view (it cannot be found)
(only see sitelink, location, call, app review extension)

is it becos of after upgrading of campaign to enchanced

Re: i cant see my social extension tab

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Dennis O

 

I've seen a lot of same things within the accounts I work within and fairly certain this option was removed when the new UI for AdWords was rolled out as users are now automatically enrolled into the ad type if the linkage and setup is correct. You can certainly still segment by +1 annotations but from what I see in the search space the ability to +1 an ad is also gone. 

 

Alex

Re: i cant see my social extension tab

Explorer ✭ ☆ ☆
# 7
Explorer ✭ ☆ ☆

Hi Dennis,

 

Google has basically automated this extension ,you have to make sure following stuff to get back your extension:

  • Your Google+ page has to be linked to your website. Follow these instructions to link your Google+ page and your website if they aren't already linked. This will allow social annotations to appear, and it'll also help your Google+ page and website be discovered in Google search.
  • The domain of your ad's display URL has to match the website URL you've added to your Google+ page.
    • For example, an ad that has a URL of happysnacks.com/low-carb will match with a Google+ page that displays the website URL of happysnacks.com because they share the same domain.
    • If you have the same site with different top-level or second-level domains for different countries, contact us and ask us to match these. For example, your ads lead to google.fr and google.co.uk, but your Google+ page displays the URL google.com
  • Your Google+ page needs to have recent, high-quality posts and a significant number of followers, meaning a minimum of 100 for most companies

Read more about this here https://support.google.com/adwords/answer/1722132?hl=en#add

 

Similar thread

 

Hope this helps

Re: i cant see my social extension tab

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Thanks for all the help. an adwords specialist call me. there is nothing wrong with my linkage. i have 4 extension . the problem its showing in very very low nos. due to the 4 4 extensions. advise me to choose 1-2 type of extensions, this will allows the social extension to show up more often.