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clicks not coming from mobile

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

My mobile bid is 0% and I was getting clicks and impr. till March this year from mobile device, and then it stopped, what could be the reason for that?

1 Expert replyverified_user

Re: clicks not coming from mobile

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Aditi,

Welcome to AdWords Community! Are you not getting impressions as well? Did you checked if you have any bid adjustment at campaign/adgroup level for device? You can check change history for any changes made around the time you see changes in stats? 

Thanks
Neha

Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
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Solution
Accepted by topic author Aditi C
November 2016

Re: clicks not coming from mobile

Explorer ✭ ☆ ☆
# 3
Explorer ✭ ☆ ☆
Hi Aditi,

Just check for Bids, QS of keywords or any other changes that you have made in that period, it might be that you have lowered your bids for desktop which resulted in lowering bids for mobile and your keyword wont be able to compete in auction for that.

Also check for location from where you are getting maximum clicks, might be you have excluded some of locations.

Let me know if anything else is required

Regards,
Manish