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Why has my landing page experience fallen to below average overnight

Follower ✭ ✭ ✭
# 1
Follower ✭ ✭ ✭

Hey guys,

 

so I am running a PPC account for a Credit Reporting site (not lead gen). and literally overnight all my landing page experience scores have fallen to Below Average. I am baffled as my keywords > ads > landing page all tell the same story. Please take a browse and let me have your thoughts. 

 

www.creditangel.co.uk

 

example keywords being

 

[credit reporting]

[what is my credit score]

 

ETC you get the idea.

 

Any thoughts on this would be much appreciated.

 

JT

2 Expert replyverified_user

Re: Why has my landing page experience fallen to below average overnig

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi Jack,

I think this is a global technical issue because I am experiencing the same problem.

Re: Why has my landing page experience fallen to below average overnig

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭
Cheers Ahmed,

I sincerely hope so...!!

Re: Why has my landing page experience fallen to below average overnig

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Jack,

Same for me. QS down for core keywords. Seems temporary technical bug. Although Google's support team is not aware of this crisis yet.

Re: Why has my landing page experience fallen to below average overnig

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Same here! Went from 9.2 QS to 6.5 QS in one day. Support is investigating the issue atm.

Re: Why has my landing page experience fallen to below average overnig

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I'm experiencing the same issue overnight...Hopefully it's just a bug.

Re: Why has my landing page experience fallen to below average overnig

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I'm experiencing the same issue in which my account fell from 7+ QS to 4/10 when my keywords > ad copy > and LP are all tightly aligned. 

 

- Are we paying extra for our bids since our QS have fallen and will Google correct the billing once they're made aware of this (what we think is a) bug?

 

 

Re: Why has my landing page experience fallen to below average overnig

Top Contributor
# 9
Top Contributor

Re: Why has my landing page experience fallen to below average overnight

Top Contributor
# 10
Top Contributor
@Jack T - did your account recover?

Julia Muller,
AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
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