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WAP mobile ads - zero impressions

Follower ✭ ✭ ✭
# 1
Follower ✭ ✭ ✭

Strangely we can't see any impressions for WAP mobile ads in our campaign.

Ad groups contain regular approved text ad and mobile WAP ad. Text ad is getting pretty normal amount of impressions and clicks on both desktop and smart phones, but WAP text ad for some reason has no impressions at all.

 

Pulling my hair.

 

D.

 

 

1 Expert replyverified_user

Re: WAP mobile ads - zero impressions

Google Employee
# 2
Google Employee

Hi Dmitry, 

 

I have asked our support team to reach out to you to work out what's going on with these ads. There are a number of reasons why they might not be getting any impressions, most of which account specific, so it's worth them looking into it for you. 

 

They'll be in touch soon so keep an eye on your inbox! 

Hannah