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Video ad 'website clicks' but no visitors?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a video ad running on youtube ...

today it says 22 'Website Clicks' in the stats

 

I look at my analytics but I have no record of anyone visiting the page that the ad links to on my site..

same happened yesterday

 

any explanation?

 

thanks

1 Expert replyverified_user
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Accepted by MosheTLV (Top Contributor)
September 2015

Re: Video ad 'website clicks' but no visitors?

Top Contributor
# 2
Top Contributor

Hello julesw,

 

Welcome to the community.

 

Have you ever received visits to that page? The reason I ask is due to the fact that your tracking code might have been introduced to that page incorrectly which will prevent any sort of traffic from being recorded. I suggest taking a look at these links in the meantime:

 

Understanding Data Discrepancies Between AdWords and Google Analytics

Data Discrepancies Between Analytics and AdWords


ScottyD, AdWords Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Video ad 'website clicks' but no visitors?

Top Contributor
# 2
Top Contributor

Hello julesw,

 

Welcome to the community.

 

Have you ever received visits to that page? The reason I ask is due to the fact that your tracking code might have been introduced to that page incorrectly which will prevent any sort of traffic from being recorded. I suggest taking a look at these links in the meantime:

 

Understanding Data Discrepancies Between AdWords and Google Analytics

Data Discrepancies Between Analytics and AdWords


ScottyD, AdWords Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Re: Video ad 'website clicks' but no visitors?

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi Julesw,

 

For the sake of answering your Question, I am assuming that you have proper analytics code implemented and you ran the video ad via AdWords.

 

I would suggest that you look for these statistics under AdWords. You can read an earlier discussion regarding the same : https://www.en.adwords-community.com/t5/Manage-ads-manage-account/Website-Clicks-from-In-Stream-Vide...

 

Hope this helps you out.

- Neeti Ghildiyal
@NeetiGhildiyal | SMG Convonix | Join Us - Facebook | Twitter | LinkedIn