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Video Campaign Performance Suddenly Dropped

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My video campaign performance has suddenly dropped. I did not make any changes to campaign or ad group level. Made Only one change "Cross-device conversions included in "Conversions" column" But I don't think it may be the reason. Because my other campaigns are working fine. This is the report:

Video Campaign Performance.png

 

Please guide me.

Thanks!

1 Expert replyverified_user

Video Campaign Performance Suddenly Dropped

Community Manager
# 2
Community Manager

Hi Lino,

 

Thanks for posting to the Community, and I'm sorry to hear about this sudden change in your campaign. Have you checked that the video you're using in your ad is still enabled? And have you checked into your change history (Tools > Change history) to make sure no one else who might have access to your account has changed any settings?

 

Let me know what you find and if you still need help,

Cassie