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Used Helpline - now not showing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Hi everyone.

I have been using Adwords for 2 weeks. In this time I have had clicks, 4 calls and 1 job so not too bad a start!

However I got calls for areas that I didn't cover (eg north London)

I telephoned Adwords and the guy was really helpful (this post is not a negative anger at the help received).

The helpful guy suggested changes on my account that we went through together but now my ads aren't showing at all! Due to the 'bid and quality score' but Iv not had problems before.

Has anyone else had this problem? Have you used the helpline before?

Any help would be appreciated.

Re: Used Helpline - now not showing

Community Manager
# 2
Community Manager

Hi Steve, 


If you are now having Quality Score issues, I suggest taking a relook at your keywords to make them more relevant to your ad and location. 


Also, since your ad is now highly targeted, try playing with the bids a little bit. 


Keep checking the status of your ad via the Ad Preview Tool. 




Re: Used Helpline - now not showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Mini

Thanks for your reply. I have made a view amendments as suggested so will see if this helps.