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The 'create a new customer' is grayed out. How do I fix?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My Customer Management area on the left side is all grayed out. I need to 'create a new customer' but this wont let me do it. 

Re: The 'create a new customer' is grayed out. How do I fix?

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello Liz J ! Welcome to the Community !

 

I do not recognize this option from any of the AdWords Products . Could you write about what software is this question ? Is it related to Google ?