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Our remarketing campaign on Google is not showing any impressions?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

I was wondering why my Remarketing Image Ad not showing any impressions? It was working for the first week and than all the impressions went down to 0. All our ads are approved, eligible and should be running without problems. Can anyone help?

1 Expert replyverified_user

Re: Our remarketing campaign on Google is not showing any impressions?

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Yes, can you check the number of users you currently have by going to Shared library->audiences on the left side.

Re: Our remarketing campaign on Google is not showing any impressions?

Top Contributor
# 3
Top Contributor

Hello and welcome,

 


metropolia101 wrote:

Hi there,

 

I was wondering why my Remarketing Image Ad not showing any impressions? It was working for the first week and than all the impressions went down to 0. All our ads are approved, eligible and should be running without problems. Can anyone help?


There might be few diagnostics which want to look at to see why remarketing is not working:

 

Are you running tag based remarketing list or rule based list?

 

Are the users adding up in those lists or not?

 

Do you have the correct remarketing code installed on your web pages or not. To check that, you might consider using Tag Assistant and identify any code errors.

 

Refer to this article for more details: https://support.google.com/adwords/answer/2590189?hl=en

 

Hope that helps!

Pankaj