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Other business using ads that features our mailing and phone information

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My client is a Nissan car dealership and we started noticing nissan.ca ads using our business address and old phone number for their extensions. On mobile, it's just the phone number but was the number of a another local Nissan dealership. 

 

How are they able to do this or can anyone do the same?

 

nissan-location-extension.JPG

 

Appreciate the help. Thanks!

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Accepted by MosheTLV (Top Contributor)
April 2016

Re: Other business using ads that features our mailing and phone information

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Look on this page - http://www.nissan.ca/nissandealers/locate/index and enter postal code "R3K 2G8" They import your address and phone number from theirs list car dealers.

Just write to Nissan to remove local extension with your address from AdWords campaigns.

Tomas

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Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
April 2016

Re: Other business using ads that features our mailing and phone information

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Look on this page - http://www.nissan.ca/nissandealers/locate/index and enter postal code "R3K 2G8" They import your address and phone number from theirs list car dealers.

Just write to Nissan to remove local extension with your address from AdWords campaigns.

Tomas

Re: Other business using ads that features our mailing and phone information

Top Contributor
# 3
Top Contributor

Hi @Johann Generao I may be missing the point here, but if Nissan are showing your dealership address in their Ads, isn't that to your advantage?  Why would you want to stop them?

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Other business using ads that features our mailing and phone information

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Jon, you're absolutely right about Nissan showing our address as an advantage. It's unfortunate that they also have ads with competitions location and phone extensions.
It's interesting that they can do that. I work for an auto group with several dealerships. Would it be possible to have 1 ad to display a different dealers location dynamically based on keywords? I don't know if that makes sense.

Re: Other business using ads that features our mailing and phone information

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Thanks Tomas, explains the information they used.
I work for an auto group with several dealerships. Would it be possible to have 1 ad to display a different dealers location dynamically based on keywords?

Re: Other business using ads that features our mailing and phone information

Follower ✭ ✭ ✭
# 6
Follower ✭ ✭ ✭
They would have locations set up to include all of the available dealerships. They would not have control over which of those addresses show for different searches. Google is the one making that decision based on a variety of factors: primarily the user's location, but potentially the search query as well if the user specified a specific part of town in the search.

Re: Other business using ads that features our mailing and phone information

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Thanks Michael.