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Need Help for call extensions

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hello,

 

I am running campaign in India. I have added my toll free number in call extensions.Today i got there 08 clicks and 84 impression.

 

But problem is that i don''t got any Call from there .........?

 

 

Please help you sharing view..

 

 

Thanks

Best Regards

Manav

1 Expert replyverified_user

Re: Need Help for call extensions

Top Contributor
# 2
Top Contributor

HI Manav,

 

Welcome to the adwords CommunitySmiley Happy

 

As you have mention that you are not receiving any call in spite of receiving 84 Impression.

 

So i would suggests go to the Segment drop down menu and select "Click Type"

 

you will see how many Click you have received on the phone number.

 

Also you need to explain which device your campaigns is targeted-Desktop/Mobile?

 

--Rakesh Kumar, AdWords Top Contributor , Twitter | Linkedin | Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: Need Help for call extensions

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆
Hello Manav,
Have you seen these data from extension menu or you are talking about whole campaign data.
If you share your data from call extension. it means you receive 86 impression when your extension was live and you are getting clicks.
As you are talking about call from there. You won't receive any call. Basically call depend upon business vertical.

Re: Need Help for call extensions

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆
Hi Rakesh & Suman,

Thanks for your response. YesterdaY i got 16 Clicks on Call extension option but not got any call at my toll free number

Thanks