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How is it that my ad is only being seen in China?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am the office manager for a psychiatry office and I don't understand how the ad is only being seen in China and not in the US?  What could be the cause of this?  

Re: How is it that my ad is only being seen in China?

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Can you click on the campaign and see if you are targeting US or not? Also in which language are you creating your ads?

Re: How is it that my ad is only being seen in China?

Participant ✭ ✭ ☆
# 3
Participant ✭ ✭ ☆

Hello amazndncr, 

 

Welcome to adwords community, 

Go to Campaign setting tab, > Check your Location targeting >  add US > select language English > save it 

 

Hope it helps you, 

 

Re: How is it that my ad is only being seen in China?

Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭
Hi

It could be that you´re targeting China and US but your budget is eaten up by China (so to speak...)
In that case, you could 1) lower bids for China, 2) break up into 2 campaigns