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How can I stop getting calls ouside my business area of service?

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I have an Adwords Express accout for a taxi company I'm servicing, and they are getting calls from out of state, in areas they do not service. I have tried making sure the search phrases and add copy were changed to make sure they would not attract this kind of traffic, but they still do, I have also narrowed down the search radius to specific areas.
If anyone one has any ideas or solutions please help.

Thanks Art.

1 Expert replyverified_user

How can I stop getting calls ouside my business area of service?

Top Contributor
# 2
Top Contributor

Hi @Arthur G,

 

Are they using their Google+ business page or a company website with their AdWords Express ads? I have seen where G+ brings a tighter control of location/audience targeting with AdWords Express, although you should be able to dial in your locations regardless of landing page. 

 

Please take a look at this information and then compare it to your account settings. I think a state audience is being used versus a city or radius targeting. 

 

Let us know what you find and if we can help further. If needed, you can have support connect to your account with you and change anything. We are not able to do so here. 

 

All the Best,

 

James

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