AdWords
4.2K members online now
4.2K members online now
Improve your AdWords performance and boost your ROI, CTR, and Quality Score
Guide Me
star_border
Reply

Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Tried all I know but my ad won't serve. Still shows enabled and no money owed but just won't serve.

1 Expert replyverified_user

Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Badged Google Partner
# 2
Badged Google Partner

things to check

 

1) Ad schedule

2) Cost per click vs Budget of campaign - if your CPC is say 5, and your daily budget is 10, then you are restricting the amount of impressions the system will serve and when.

3) look for notification Bell issues in the far top right of the account

4) Are your ads approved

5) Are their negative keywords blocking your live keywords

6) is your billing credit card up to date ( expiration date) no billing issues.

7) Increase your budget

 

If after all that, best to call support # you see in the top right hand corner of the account, as they can view your actual account for any potential issues.

 

Re: Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
hi
are you getting any impressions?

regards,

zaby

Re: Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Rising Star
# 4
Rising Star

Hi,

Along with the great suggestions by @Eric Gehler, I suggest you to use the Ad preview and diagnosis tool which will let you know the reason for not serving the ads.
Your AdWords account may undergo the periodic review which will take 3 business days to verify everything and serve your ads again.


Regards
Archit, AdWords Rising Star, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’

Re: Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Eric, thanks so much) it turned out my account was suspended. Got the notification only minutes ago. Now I'm stuck with getting it resolved. Details was stated as suspicious payment. I live in Russia and I'm serving my ad to Africa. My account is domicile in Nigeria, where my company ia registered. Any suggestions?

Re: Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thanks buddies)) I just got a notification my account's been suspended. Suspicious payment they say. I'm currently livinf in Russia but have my business in Nigeria serving Africa. I'm using my Russian bank card with its address. And the email account address is that of my office in Nigeria.

Anyone got any idea what I can possibly do to have the suspension lifted? Moving business to Facebook is not exactly what I prefer. Kinda like the Google Ad reach and prefer it to others.

Hi someone:) my ad suddenly stopped serving. It's almost 24 hours now. Any help please?

Rising Star
# 7
Rising Star

Hi Uyi,

 

Apology for the delay.

 

Please fill the form, a specialist will be assigned to your case.

 


Regards
Archit, AdWords Rising Star, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’