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Getting a message that my access to external keyword search is blocked

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all,

 

Getting a message that my access to google external keyword search is blocked.

"your computer or network may be sending automated queries. To protect our users, we can't process your request right now.

 

I got a new hard drive today and only installed excel, word and powerpoint.

Do not have any other files. How can the block get off my account?

Thanks a lot!

Marked as Best Answer.
Solution
Accepted by topic author Tania D
September 2015

Re: Getting a message that my access to external keyword search is blo

Top Contributor Alumni
# 2
Top Contributor Alumni

Hi Tania D,

 

You're not the 1st on here today to have this issue so I think there must be something going on.

 

I'll see if we can get someone to give us a more official answer on this one.

 

 

Re: Getting a message that my access to external keyword search is blo

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you so much Adam! Looking forward to hear what can be done.

I know I don't have anything on my computer that doesn't belong there because I had a new hard drive installed today.

So only have windows office on here. Let me know when you hear more Smiley Happy