Getting Calls from excluded location
I am running search campaign in ad-words. My target location is USA and Canada. I have excluded whole Colorado from my target location. 720 and 303 are phone call area codes of Colorado. I have excluded all the location with area code 720 & 303.
But still getting calls from same area code.
Can anyone help me? I am very confused, why I am getting calls from excluded location?
Re: Getting Calls from excluded location[ Edited ]
September 2015 - last edited September 2015
First of all, you cannot exclude "phone area codes". This is not a targeting option.
You've excluded the whole of Colorado but there's nothing stopping people with a phone number that was registered there who is outside CO seeing your ads. The targeting is GEOGRAPHIC.
For example, my phone number is actually in an area code 01. However, I am physically in, and always have been in, area code 353. When I call someone, my area code on caller ID looks like I'm calling from 01.
This is common and I'd review your targeting options if you're looking to exclude certain regions.
Please see here for more details: https://support.google.com/adwords/answer/1722040