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DSA bug

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# 1
Visitor ✭ ✭ ✭

I paused a DSA campaign for the Memorial day holiday. Today I reactivated but there weren't any impressions/clicks. Is there a reactivation bug?

2 Expert replyverified_user

Re: DSA bug

Top Contributor
# 2
Top Contributor

Hi @Carolyn M,

 

There isn't any reactivation bug. Sometimes, it's just a matter of time. If everything is fine, give it sometime to start triggering ads. 

 

Though, make sure you have your campaign and ad groups both enabled. It may be possible that you paused both campaign and the ad group inside, but re-enabled only campaign. 

 

Do let us know if it does not help. 

 

Thanks
Ratan Jha


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Re: DSA bug

Rising Star
# 3
Rising Star
Hi Carolyn,

Are other campaigns running? Could you check if the ad group/ad/auto targets are paused?

Sumanth
Sumanth Sridhar