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Click to Call in Local Pack Ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All,

My ads are showing up in the local pack of Googles search results on mobile devices right now but I can't get the click to call button to show alongside it and I am not sure why.  I have call extensions active in the account.  Does anyone have any insight? Below is a screen shot of a competitor's add with the click to call button showing as an example of what I am trying to do. Thanks!

Cannot get the click to call button show above to show in my adCannot get the click to call button show above to show in my ad

Click to Call in Local Pack Ad

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

This is a drastic option. Try making a new campaign with the same properties as the last one - pause the one that isn't working/or disable and see what happens.

 

Google is buggy like that. the other options is open a ticket with google if you haven't already.

 

Peace.