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Click to Call in Local Pack Ad

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# 1
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Hi All,

My ads are showing up in the local pack of Googles search results on mobile devices right now but I can't get the click to call button to show alongside it and I am not sure why.  I have call extensions active in the account.  Does anyone have any insight? Below is a screen shot of a competitor's add with the click to call button showing as an example of what I am trying to do. Thanks!

GoogleAdwordsForumScreenshot-ClickToCallMaps-3-30-17.jpgCannot get the click to call button show above to show in my ad

Click to Call in Local Pack Ad

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# 2
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This is a drastic option. Try making a new campaign with the same properties as the last one - pause the one that isn't working/or disable and see what happens.

 

Google is buggy like that. the other options is open a ticket with google if you haven't already.

 

Peace.