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Average Dropped Phone Call Rate & Average Call Rates Directly From Ads

Badged Google Partner
# 1
Badged Google Partner

Hi Guys! Not sure that there is an actual answer to this question, but thought I'd try to open up a discussion about it.


Does anyone have generic stats on the following?


- Average dropped call rate

-Average number of people who call from the ad directly

- (Or) Average number of people who call from the landing page directly


This is for an automotive (oil changes, alignments, etc. not auto sales) type of client, so if there were any industry-related stats that would be super beneficial as well too.


We are utilizing call reporting/tracking for the client as well, so not sure if there are any generic drop-off rates for using that, if any. (Thinking not, but just in case there's a slight delay or anything.)


Anyways, please let me know if you have any info! If not I totally understand.Thanks! 

1 Expert replyverified_user

Re: Average Dropped Phone Call Rate & Average Call Rates Directly From Ads

Community Manager
# 2
Community Manager

Hi Rachelle,


Thanks for reaching out to the AdWords Community. We apologize for our delay in responding to your question. 


We wouldn't be able to provide the statistics you've requested for accounts using call reporting, as well as any industry-specific insights. 


Do let us know if you have any AdWords questions or concerns we can help with. Smiley Happy