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Ads not running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I pay then after a few days it says its exhausted but....The video has 0 views and no signs counts or analytics show up.  Its like I am paying for nothing.


However in the past I have run ads that do work. I am confused. I know what I am doing too..well sorta haha It must be a BUG ??

1 Expert replyverified_user

Re: Ads not running

Google Employee
# 2
Google Employee

Hi Joe.


Thanks for posting!


Have you run other campaigns in the past? Could the payment you made have gone to clearing previous costs? Where are you seeing that your budget has been exhausted? 


With regard to the lack of data -  are you sure you're looking at the right date range? You can edit the date range on the top right corner of your account to see performance statistics for those days.  Also, double-check that your campaign doesn't have a start date. If the start date is after July 23, the video won't serve until that date.