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13, 5 star Google reviews, Google only showing 12 online

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm a Chiropractor in Houston Texas and have 13, 5 star reviews which Google used to recognize however lately Google is only showing 12, 5 star reviews for some reason. I would like to know how to get Google to put the 13 reviews up on my website again. it's www.advancedhoustonchiropractor.com and I would like for it to read as it used to with 13 reviews all 5 star.

 

Your Houston Chiropractor,

 

Dr. Gregory Johnson

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: 13, 5 star Google reviews, Google only showing 12 online

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi Dr. Gregory,

Google has probably filtered this missed review since it violates the reviews policies.

Check out the local review policies:-
https://support.google.com/plus/answer/2622994?hl=en&ref_topic=2624941

More reasons why reviews possibly get filtered.:
https://productforums.google.com/forum/#!searchin/business/reviews/business/V6gq3PW-2ek/uRjanF5Rk4oJ

For more and useful insights, please post your question to the Google and Your Business Help Forum:-
https://productforums.google.com/forum/#!forum/business

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: 13, 5 star Google reviews, Google only showing 12 online

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi Dr. Gregory,

Google has probably filtered this missed review since it violates the reviews policies.

Check out the local review policies:-
https://support.google.com/plus/answer/2622994?hl=en&ref_topic=2624941

More reasons why reviews possibly get filtered.:
https://productforums.google.com/forum/#!searchin/business/reviews/business/V6gq3PW-2ek/uRjanF5Rk4oJ

For more and useful insights, please post your question to the Google and Your Business Help Forum:-
https://productforums.google.com/forum/#!forum/business