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Points Carry Over For New Rewards Program?

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# 1
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At the Partners Conference in November I confirmed our company was getting rewards points because the 2nd level of branded merch was never fulfilled. With the new program going up I don't see our points? We were excited to get a newer banner stand.

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Accepted by topic author JP C
May 2017

Points Carry Over For New Rewards Program?

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# 2
Top Contributor

Hi @JP C,

 

The points expire at the end of each calendar year, so points from 2016 would expire on December 31, 2016.

 

With that said, the system is also still under construction and your points will likely show up once it is done... if you were told they would. I suggest reaching out to your GP rep or giving the system more time to finish and see what happens.

 

Kind Regards,

 

James

 

 

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