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Merchant center not linked?

Badged Google Partner
# 1
Badged Google Partner

Google has sent us and our client two emails now saying that their merchant center account is not linked to their AdWords account, and ads will stop showing on June 30th. Both accounts are linked, they were when Google sent the first email, they are now, I double checked both times, and nothing has changed.

 

Is anyone else getting these emails?

Is this a bug, or some kind of glitch?

If not, then what does Google really mean when they say that a linked account is not linked - Is this code for some other issue?

Tom

1 Expert replyverified_user

Re: Merchant center not linked?

Top Contributor
# 2
Top Contributor

Hi @tomhalejr,

 

Sorry to hear of this. We are not having any issues. I would recommend contacting support to get to resolve any glitch or issue right away. Don't chance it and don't wait. 

 

You can talk with the Google ads team from 9 AM to 6 PM (AEST), Monday through Friday at 1-866-2GOOGLE (246-6453).

 

Hope all is well and you have a great weekend!

 

- James

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