AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

4K members online now
4K members online now
Ask questions about badging, the Partners portal, and anything related to your Partners account.
Guide Me

AdWords Fundamentals Exam No access

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I attempted to take the Adwords Fundamental exam April 21, 2016 and I did not have time to finish. So, I would like to re-take exam now, however, I am not able access the exam when I click on the Take Exam button. I get a blank page with the Google logo at the top left hand corner of the page. Also, it's been 17 days since I have taken the exam so I should be able to re-take exam since its pass the 7 days.

Please advise on what I need to do to resolve this issue.


Thank you

1 Expert replyverified_user

Re: AdWords Fundamentals Exam No access

[ Edited ]
Top Contributor
# 2
Top Contributor

Hello Monique, 

Sorry to hear you ran out of time the last time around and now seeing the white page error. I reported this to Partners last week, as others where reporting this issue. My employees were in town trying to access theirs and had issues the whole time. 

First try clearing your cache and cookies on your browser and test again, then try another browser to see if that gets you in, last if all else fails I would call in tomorrow during normal business hours and ask them to take a look. After doing some due diligence it seems to be an applet type issue. 


Try the above and report back if you are successful in getting in, just be ready to test if they work. 

Good Luck! 

Spencer Wade, AdWords, G+ & WebSearch Platinum Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here
Find me on: Google+ | Twitter | Directory | Partner