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"Failed to Accept Invitation"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My name is Allison and I oversee our system of over 200+ Google My Business listings. I am trying to grant ownership access to someone and that person keeps getting an error message "failed to accept invitation" when they click on the invitation link from the email that I'm sending through GMBL. I'm not sure how to remedy the situation. 

 

Has anyone ever received the "failed to accept invitation" message? If so, how did you get by it and accept the management invite?

 

Thank you!

 

 

"Failed to Accept Invitation"

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hi Allison, I recently had the same issue with a client.

He was receiving the confirmation email on another email, it was being forwarded. Once he opened it from the correct email everything worked as it should.

 

I hope this helps!