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incorrect driving directions to my business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello. I really need some help here. We moved our business in april 2017. Moved to 904 N. Flagler Drive, Fort Lauderdale, Fl 33304.

We Have unsuccessfully been trying to get our GOOGLE driving directions corrected since that time.  Although the pin on the  google map is correct, and the listed address is also correct, when customer clicks for directions they are taken to our old location 918 ne 20th avenue, fort lauderdale 33304


Big negative impact, not just for our business but also for Uber, Lyft, Taxis, Waaze all look not so great either. And brings the reliability of using Google for directions under a shadow too.


I have submitted requests  to Google almost daily, to get this corrected... via different paths on Google feedback, data issues, report incorrect...etc.  But since none of them have worked yet I think this is where I need to ask .


Customers are justifiably getting upset because they either are late to class or miss it altogether.  Can anyone help?

Also, the photos, esp street view are wrong as a result.

1 Expert replyverified_user

incorrect driving directions to my business

Top Contributor
# 2
Top Contributor

without knowing your business name we can't help you.

YOU missed providing your bsuiness details (ex addr.)

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile