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how to respond to google reviews. how to remove a photo from Google business listing.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The Pearl Salon

287 Marschall Rd, Ste 101

Shakopee, MN  55379

952-445-5900

www.thepearlsalon.com

Re: how to respond to google reviews. how to remove a photo from Google business listing.

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Hi @The Pearl S - You can respond to reviews directly from your GMB dashboard (see screenshot below); in regards to the pictures you can flag them if you didn't put them up and they don't represent your business. Details here: https://support.google.com/business/answer/6130451?hl=en

 

GMB Reviews.PNG

how to respond to google reviews. how to remove a photo from Google business listing.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Well that looks very unfamiliar- how do I get there? 

how to respond to google reviews. how to remove a photo from Google business listing.

Collaborator ✭ ☆ ☆
# 4
Collaborator ✭ ☆ ☆

Hi @Barbara d - If you are having the same kind of issue as @The Pearl S please start  your own thread. 

Re: how to respond to google reviews. how to remove a photo from Google business listing.

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
The Pearl S and I are the same. See this is why I need help navigating Google

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how to respond to google reviews. how to remove a photo from Google business listing.

Collaborator ✭ ☆ ☆
# 6
Collaborator ✭ ☆ ☆

@The Pearl S - you can respond directly to reviews if you are logged into your GMB dashboard. I provided a screenshot. If you could possible provide what you see this might be able to help us help you.