AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
3.7K members online now
3.7K members online now
Has someone else verified your business? Learn how to recover ownership
Guide Me
star_border
Reply

ex employee verified business with her email and phone number

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

An ex employee started the google business page with her email and phone number. She no longer works for us and will not transfer the business to the rightful owner. What can I do?

PLEASE HELP!

Spin Cycle 

2664 E. Atlantic Blvd

Pompano Beach, FL 33062

954-667-5069 (this is her number)

We also need the phone number changed but cannot do it until we have access to the account.

 

ex employee verified business with her email and phone number

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Of course the easiest way would be to have the owner/or highest level management reach out to her to expedite the transfer.  But lacking that just go through the claim process to add it to your Google My Business account. You will probably be met with some dialog pop up boxes, just follow the instructions.  At the end you will get a message about the current owner has 7 days (maybe 10 days?) to respond, and if they don't respond Google will proceed without them.