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duplicate pages

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a business page "Creative Gifts to Go" and a personal page "Joyce Reid."  When I go to the business page, it says that "this page is not being shown because there is a duplicate page."  I can't find a duplicate page.  How do I find it and get rid of it so that my business page will be shown?

1 Expert replyverified_user

Re: duplicate pages

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Hope its ok to add myself to this question, i'm having the same problem. Could somebody PLEASE HELP!?
"Art by Marc/ Marc's Art Studio" near Sunrise Florida . A company i hired for a minute might have duplicated my page?

<edited by a Community Manager as noted below>
 
Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy.

 

Re: duplicate pages

Top Contributor
# 3
Top Contributor
Hi Joyce and Marc

Can you both please provide your full business details (name, address and telephone number) as well as the Maps or Google+ listing for your business (the one you know about at any rate).

This will help in pinning down any duplicate pages.

Thank you.

Priya Chandra, Google My Business Top Contributor
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Re: duplicate pages

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
My business name is Creative Gifts to Go, 1911 E Rainier Loop, Flagstaff AZ Phone: 928-774-7629. That is the page that I get the message it can't be shown because it is a duplicate page. The only other page I have is under the name Joyce Reid with same details.

Re: duplicate pages

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

THANKS so much!!!

Art by Marc/ Marc's Art Studio ; 8969 Springtree Lakes Drive, Sunrise,
Florida 33351 is probably the duplicate that a company named '411
Locals' did, They said they were going to 'Mirror' my Google Business
page, FB and website pgs...... I no longer work with them.

<edited by a Community Manager as noted below> ; 7331 nw 35th st , Lauderhill , Florida
33319 is the one that i can access and make changes to, but doesn't show
up on my google search!!! :(

(954) 687 5817 is the phone nmbr for either one
.....and ALSO my GOOGLE PLUS page is considered SPAM ? and doesnt show on
the internet?

THANKS !!!!!!!!!!!!!

 

Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy. 

Re: duplicate pages

Top Contributor
# 6
Top Contributor

hi @Joyce R

 

Is this the page you have in your dashboard? https://plus.google.com/107839199704886559662/about (when you go to this page it should display a message saying you are the manager).

 

 


Priya Chandra, Google My Business Top Contributor
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Re: duplicate pages

Top Contributor
# 7
Top Contributor

Hi @marc l

 

Thanks for the additional information. You will need to do the following:

1. Ask 411 Locals to mark the business as permanently closed at their end and then to delete the page from their dashboard, so that it becomes an unverified page and they have no further control over the page.

2. Once they do that, contact GMB support via this link:Talk to a Specialist  and ask them to mark your business as having moved from the old address, to the new address 7331 nw 35th st , Lauderhill , Florida
33319.

 

This should clear up the spam / duplicate issue.

 

If 411 Locals won't help then please come back here for more assistance - but please start a new thread at that time, so we can concentrate on that separate issue :)

 


Priya Chandra, Google My Business Top Contributor
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Re: duplicate pages

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
hi Priya,
Thanks. How much time is a 'reasonable amount of time' to give the SEO company to 'Delete my page from their Dashboard. thank you

Re: duplicate pages

Top Contributor
# 9
Top Contributor
Well I'd say 24 hours, but I do not know how your former SEO company works (for example do they out-source this type of activity) or what priority they will place on your request.

The action of deleting a page itself takes literally less than 5 minutes to accomplish.

Priya Chandra, Google My Business Top Contributor
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