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duplicate accounts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have duplicate pages for Sunrise Montessori Academy of Independence llc. We moved and we were unable to make the change to the Google Business page for Sunrise because we could not access the page. We have attempted to correct this but ended up with duplicate pages. We would like to correct this problem. I believe that the problem originated because I was unable to access the original page since it was set up by someone else who had done some work for us early on when we first opened our business. That individual no longer works for us and we do not have contact with her so we are unable to access the google page. What can we do to correct this?

1 Expert replyverified_user

Re: duplicate accounts

Top Contributor
# 2
Top Contributor
I recommend to contact business support and trying to "talk with a specialist"

Tell them your website shows the actual and correct address and Phone number while the GoogleMyBusines listing shows you outdated address and also the correct phone number as you obviously kept the former phone number.
The best way to contact business support: Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile