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deleting a duplicate page

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I have an official page for ONE of our hospital site locations here 
Official page https://business.google.com/b/103528231634516875793/edit/l/12635044183681500237?hl=en-GB and the following page is identified as a conflict page (duplicate) here - https://business.google.com/b/114213423352827447625/edit/l/07330477936942776510?hl=en-GB. Am I correct to navigate down to the bottom of the second page link and click on "delete this page" to get rid of the duplicate? I want to be absolutely certain this is the correct thing to do as I am not 100% clear that it is from going through the help files and forum. I am also concered for my connected services (youtube, etc.) and how they will be impacted.Thanks for your help,

Danielle

2 Expert replyverified_user

Re: deleting a duplicate page

Top Contributor
# 2
Top Contributor

@StJosephsLondon

 

are both pages

- plus.google.com/103528231634516875793 and

- plus.google.com/114213423352827447625

managed in the same dashboard of you?

 

If so you can consider connecting both: 

https://support.google.com/business/answer/6010825?hl=en

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: deleting a duplicate page

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
They do appear in our dashboard. The first one is 90% complete while the second is 80% with no reviews or content attached to it so I was hoping for simplicity sake to get rid of the second. Is attaching both to our google map (https://www.google.com/maps?ll=42.954607,-81.225311&z=16&t=m&hl=en-US&gl=CA&mapclient=embed&cid=1653... for that site location the best way to go? Because it is a hospital site, I am always concerned about patients and the community being able to find their way without confusion when they type the name into google.
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: deleting a duplicate page

Top Contributor
# 4
Top Contributor
the second is https://plus.google.com/114213423352827447625/about and it's a brand page for me.

You can delete it from your dashboard following this steps https://support.google.com/business/answer/4569146?hl=en

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: deleting a duplicate page

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
It sounds like I am having the same issue as this person. For the life of my I can't where who and where the duplicate page/owner is. The business has had other people make random pages which I think have been deleted... and I have to make a crucial edit to the web address because the current domain listed was hacked and goes to a 404.
This is the business info: Business name
United Truck Driving School
2425 Camino Del Rio S #250, San Diego, CA, US
this is what the dashboard says.

Owner conflict This location is a duplicate of a location you don't own or manage on Google (view on Maps). You can remove this location or request to become the owner or a manager of this location.
Remove this duplicate
Request management

I do own it and am trying to figure out where this duplicate page is. I deleted any information associated with this business from my dashboard in a personal account. I set it up before I realized it was already setup in the business gmail account. utdssd@gmail.com. Al I want to do is change it from drivetrucks.com (which was hacked and still comes up 404 after months since it was hacked and cleaned up) to a new domain we bought that is pointed at the drivetrucks.com account. The web address we want on all our locations is in google biz is

http://unitedtruckdrivingschool.com/

because the website is still coming to the old hacked page.
we have 3 locations in our google biz account and the san diego location is the only one I can't publish updates to because it says there is an owner conflict. That is the main office a nd it is costing them alot of business. =( If you go to this link you will see what I mean.

the search term is united truck driving school san diego & united truck driving school riverside.
any google search that brings them up errors out.

https://www.google.com/search?q=united+truck+driving+school+san+diego&ie=utf-8&oe=utf-8

click on drivetrucks.com, which takes you to the error page. If you put drivetrucks.com in your browser it comes up fine. From any other search engine except google it comes up.

My name is Jacquie and I do the webdev for united trucking. Losing sleep over this, I have been cleaning up the fallout from this hack for months....thanks in advance for any crumbs you can throw my way on a path to a resolution

Re: deleting a duplicate page

Top Contributor
# 6
Top Contributor

@Christen H

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

 

I will also get a CM of the forum to closed this very old thread for new replies

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: deleting a duplicate page

Community Manager
# 7
Community Manager
This older "Solved" thread has been closed to new replies. 
 
Should anyone have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.
 
This will improve the visibility of any new questions as well as help other forum members to understand your question fully, and answer it in a useful and effective way
 

To start a new thread, please go to the top level of the Google My Business Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

 

When you post, please be sure to include the following information as well:

 

1. Full business name 

2. Current business address 

3. Current business telephone number 

4. Google+ URL 

 

Thank you.