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Wrong location showing in Google Listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

We have been having an issue with our Google My Business listing showing the wrong location, the business address is correct, and shows correctly on the map, however the location description is incorrect.

 

Circled in red is the incorrect section:

Screen Shot 2016-11-19 at 9.17.28 PM.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

It should read "Car rental agency in Sedona, Arizona"

 

Does anyone know the proper fix for this?

 

Greatly appreciated!

1 Expert replyverified_user

Wrong location showing in Google Listing

Top Contributor
# 2
Top Contributor

@MYE J

 

according Wikipedia and GMaps your location belongs to what people call "Big Park":

See https://goo.gl/maps/UvBqkX3a4Z82

 

In case thisis entirelywrong please clarify

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Wrong location showing in Google Listing

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

This area is referred to as Sedona, or less known as The Village of Oak Creek. However it has never been called Big Park, I have always wondered why Google insists on calling it Big Park. In fact the only time I've seen the words Big Park written in Sedona while I've been here the last 22 years is the name of the water company (Big Park Water Company). Very strange!

Wrong location showing in Google Listing

Top Contributor
# 4
Top Contributor

Ok @MYE J

I then recommend you to talk with GoogleSupport 

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting rid of this unknow "Big Park"

Talk to a Specialist

Facebook

Twitter

 

Give me a feedback here please how it goes.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Wrong location showing in Google Listing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I'll give it another go, I've contacted them a few times over the last few months and every time I am told "We will look into it".

 

Possibly they just need a reminder